This thesis builds on scholarship that highlights how expected gender roles serve to both normalize and obscure forms of violence and hostility in health care workplaces. An analysis of 25 labour arbitrations involving cases of bullying reveals how gender relations is a factor in these grievances and relevant policies in Ontario health care facilities. Reinforced by underlying expectations around women as nurturing and men as aggressive, responses to bullying are found to reflect and reproduce embedded gendered power inequalities in labour. While bullying in the workplace is often treated in policy discussions as an individual and identity-neutral phenomenon, this research provides evidence to the contrary. As a consequence, we must interrogate existing legislation and policies, asking how we can develop approaches that account for, respond to, and mitigate the causes of bullying rooted in unequal power relations, including gendered ones.
Author Keywords: gender, health care, labour arbitration, policy, workplace bullying, workplace harassment