Chung, Kai Loon

In current knowledge-based economy, knowledge might be viewed as the most valuable organizational resource in sustaining any organization. Organizational knowledge originates from cognitive learning by individuals situated within organizations. In organizational learning, situated learning of knowledge by individuals is shared to create sustainable organizational competency. Yet, there is inadequate research to understand how situated learning operates as a social learning system within Community of Practice ('CoP'). Through a case study of a multi-level, non-profit CoP in Ontario, Canada, this qualitative explanatory research contributes to the extant literature by building a unique theoretical framework that provides conceptual insights on linkages between organizational knowledge, social learning system, and organizational competency, in sustaining the organizational CoP. Using Straussian grounded theory methodology, qualitative primary data from in-depth interviews, participant observations, and documents were triangulated and analysed abductively to reveal an emerging dynamic knowledge-based social learning theory towards explaining how situated learning sustains this learning CoP.

Author Keywords: Community of Practice, Grounded Theory, Organizational Knowledge, Organizational Learning, Organizational Sustainability, Situated Learning