Halsey, Gordon John

My research explores potential motivators for social and health service providers to be more holistic and compassionate with those they serve. From previous research focused on spirituality, I identified seven additional concepts: faith, religion, community, culture, compassion, wellness, and wholeness. Using elements of Appreciative Inquiry, data was collected through a focus group and an in-depth, online survey. The participants work with Indigenous, religious, other spiritually motivated, or non-spiritual social or health service organizations in Peterborough, Ontario, Canada. Prototype concept analysis allowed participants to personally define each concept, and then indicate how much each motivated them. Results indicate, regardless of individual demographics, the definitions and motivations are very personal. The concepts with the most to least motivational impact were community, compassion, spirituality, wellness, wholeness, culture, faith and religion. Participants' voices speak directly through this research. I use their suggestions to make recommendations for improving the systems within which they provide service.

Author Keywords: community, compassion, health services, indigenous knowledge, social services, spirituality