Young, Kimberly Diana
Virtual Voices: A comparison of Rehabilitative Care Alliance (RCA) focus group findings and survey results on rehabilitative care needs after hip fracture. Contributing to the co-design of rehabilitative care with persons and families.
A consistent provincial approach to capacity planning for rehabilitative care had been
identified as a critical gap in the field of health care in Ontario (Rehabilitative Care
Alliance, 2015a). In response, the rehabilitative care alliance (RCA) developed a needs
based hip fracture capacity planning canvas together with persons and families. This
research utilized computer assisted participation (CAP) to gather additional perspectives
from Virtual Voices via an on-line survey. The results of the Virtual Voices survey were
compared to Ontario's RCA hip fracture patient focus group findings. CAP facilitated
more voices and more ideas through virtual engagement. The survey method required
97% (10.6 hours) less time than the focus group. The Virtual Voices respondents
provided validation of the focus groups' confirmation of the rehabilitative care needs,
locations and most core team members as well as identified new ideas. The results
support the implementation of a needs-based capacity plan that enables individualized
care planning. This research provides a blueprint for the ongoing engagement of
persons and families in the co-creation of a sustainable rehabilitative care system. A
dashboard and e-health app would enable ongoing co-design, monitoring and
evaluation.
Author Keywords: Computer Assisted Participation (CAP), Computer Assisted Survey, Hip Fracture, Rehabilitative Care Needs, Virtual Collaboration, Virtual Engagement