Brandsma, Julia

Individuals who use drugs face stigma in healthcare, leading to poor health outcomes and limited treatment access. This scoping review aims to provide healthcare professionals with key evidence needed for delivering acceptable care from the perspective of those who use drugs. A Lived Experience Advisory Panel determined what contributions represented the perspective of people who use drugs. Over 22,000 grey and white literature articles were screened, resulting in 14 relevant articles. Participant quotes illustrate five emerging themes: Being someone who matters, I trust that the people taking care of me trust me, I'm happy that you listened… I clearly have knowledge in this area, You don't know unless you've been there… We can tell you and Help me access services and resources—the importance of listening weaves through each theme. The findings have significant implications for healthcare professionals, aiding them and decision-makers provide more acceptable care for people who use drugs.

Author Keywords: patient perspective, patient satisfaction, patient voice, people who use drugs patient perspective patient voice patient preference patient satisfaction, PWUD, substance use